Shipping Policy

💜 Shipping Policy

Thank you for shopping with Craft Suppliers Co! We’re committed to getting your order to you as quickly and safely as possible.

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📦 PROCESSING TIME

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out promptly.

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🚚 SHIPPING TIMES

• Standard Shipping: 3–5 business days  
• Please note that delivery times may vary depending on your location and carrier delays.

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✨ FREE SHIPPING

We offer FREE standard shipping on all orders over $49.

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📬 TRACKING YOUR ORDER

Once your order has shipped, you will receive a confirmation email with your tracking number. Please allow up to 24 hours for tracking information to update.

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📍 SHIPPING ADDRESS

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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📦 LOST OR DELAYED PACKAGES

Once a package has been handed over to the shipping carrier, we are not responsible for delays, lost, or stolen packages. If your package is delayed or lost, please contact the shipping carrier directly. However, feel free to reach out to us and we will do our best to assist you.

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📬 DAMAGED ORDERS

If your order arrives damaged, please contact us within 24 hours of delivery with your order number and photos of the damage so we can assist you.

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🌎 SHIPPING LOCATIONS

Currently, we ship within the United States. (If international shipping becomes available, this policy will be updated.)

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💌 QUESTIONS?

If you have any questions about your order, feel free to contact us—we’re always happy to help!

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Thank you for supporting our small business 💜